Shipping & Delivery
Shipping & Delivery
At Superpetsrus, we aim to get your order to you fast, safe, and stress-free. Once your payment is confirmed, we typically begin processing your order within one business day. You’ll receive a shipping confirmation email with tracking information as soon as your package is on the move.
Estimated Delivery Times & Rates
| Order Processing | Estimated Delivery | Shipping Fee |
|---|---|---|
| 1 business day | 2–4 business days | Flat rate: $6.99 |
All products ship directly from our U.S.-based warehouse to ensure prompt and dependable delivery.
Shipping Partners & Coverage
We work with trusted carriers such as UPS and FedEx Ground to deliver your orders securely and on time. Depending on your location, additional shipping options may be available during checkout.
Service Area
Currently, we ship only within the 48 contiguous United States. We do not offer delivery to:
- Alaska or Hawaii
- Puerto Rico or Guam
- U.S. Virgin Islands
- APO/FPO military addresses
- International destinations
Possible Delays
While we make every effort to meet the delivery estimates above, delays can occasionally occur due to inclement weather, holidays, or courier issues. Should a delay affect your order, we’ll notify you as soon as possible and provide timely updates.
Questions About Your Shipment?
If you need help with tracking, delivery status, or have any concerns about your order, our customer service team is always available. Just contact us at [email protected]—we’re here to help.